Shipping&Returns


SHIPPING
 

We aim to process and ship all orders within 24 hours of purchase. 
Please allow 2-7 days for delivery after receiving a shipping notification. 
Packages are shipped via a courier service by TNT&DHL, and therefore cannot be sent to a PO Box address. 

 

 


RETURNS

CHange of mind return


We will happily facilitate a return where the goods are unused, unwashed and unmarked and are returned within 14 days of being received. For change of mind returns, ZAZLINEN is not responsible for the cost of return postage. To process a return, please contact us first. To ensure your return is processed as quickly as possible, please write your return confirmation number clearly on the front of your return package, and include your invoice in your return. 
Please allow 5-10 business days for your return to be processed. Full refunds will be processed once products are received and inspected. ZAZLINEN is not responsible for missing returns without proof of delivery.


UNQUALIFIED GOODS FOUND

 

In the unlikely event that you have received a product that is faulty, please get in touch with a customer service representative at info@zazlinen.com,so we can rectify this issue for you as soon as possible.